All Systems Operational

About This Site

*We have been informed by Change Healthcare that there is an overall outage that is causing intermittent issues for our clients with running eligibility, submitting claims, and accessing the portal. We have ticketed the issue with them, and we will update you as soon as we hear further information on resolution.*

drchrono.com ? Operational
90 days ago
99.96 % uptime
Today
drchrono iPad EHR ? Operational
drchrono iPad Check-In Kiosk Application ? Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com ? Operational
onpatient iPhone PHR ? Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
99.86 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Twilio REST API ? Operational
Stripe API Operational
support.drchrono.com ? Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
90 days ago
99.9 % uptime
Today
Emdeon/Change Healthcare ? Operational
90 days ago
100.0 % uptime
Today
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics ? Operational
90 days ago
99.2 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square ? Operational
90 days ago
99.78 % uptime
Today
ID.ME ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DrChrono Scheduled Maintenance 12/7/24 Dec 7, 2024 20:30-20:45 PST
The DrChrono application will be undergoing scheduled maintenance on Saturday, December 7th between 8:30 - 8:45 PM PST. During this time, DrChrono's services will be unavailable. Please note that users will not be able to log in or save any data during this downtime.
Posted on Nov 20, 2024 - 09:00 PST
Response Time ?
Fetching
Browser Load Time ?
Fetching
Apdex Score ?
Fetching
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Resolved - This incident has been resolved.
Nov 19, 04:25 PST
Update - ID.me, our third-party vendor, has resolved their incident. Thank you for your patience and understanding.
Nov 19, 04:25 PST
Monitoring - ID.me, our third-party vendor, has implemented a fix and is continuing to monitor their system. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

Please follow their status page for more information: https://status.id.me/

Nov 18, 11:10 PST
Update - ID.me, our third-party vendor, is continuing to work on a fix to address their ongoing platform degradation. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

Please follow their status page for more information: https://status.id.me/

Nov 18, 09:53 PST
Update - ID.me, our third-party vendor, has identified an issue within their system and is actively working on deploying a fix. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

Please follow their status page for more information: https://status.id.me/

Nov 18, 08:48 PST
Identified - ID.me, our third-party vendor, has identified an issue within their system and is actively working on deploying a fix. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.


Please follow their status page for more information: https://status.id.me/

Nov 18, 07:29 PST
Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.