All Systems Operational

Uptime over the past 90 days. View historical uptime.
drchrono.com ? Operational
90 days ago
100.0 % uptime
Today
drchrono iPad EHR ? Operational
drchrono iPad Check-In Kiosk Application ? Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com ? Operational
onpatient iPhone PHR ? Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
100.0 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Twilio REST API ? Operational
Stripe API Operational
support.drchrono.com ? Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
90 days ago
100.0 % uptime
Today
Emdeon/Change Healthcare ? Operational
90 days ago
100.0 % uptime
Today
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics ? Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square ? Operational
90 days ago
100.0 % uptime
Today
ID.ME ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Electronic Prescription Generation Issue
Resolved - The issue impacting the automatic population of medication details when initiating a refill from the patient’s Medication List on the web version of DrChrono has now been resolved.

Our team identified the root cause and implemented a fix. You should now see the medication information auto-populate as expected when processing refill prescriptions via the web.

Please note, this issue was isolated to the web version only and did not affect any prescription ordering workflows through the mobile application. Additionally, refill prescriptions continued to send successfully during the issue once the medication details were manually entered or selected from favorites.

If you experience any further issues, please don’t hesitate to contact Support at 650-988-5379, email at support@drchrono.com, or use the in-app chat to speak with a live agent.
Jun 13, 12:09 PDT
Identified - Our team has identified the cause of this issue and we are working toward implementing a fix today.

We can confirm the issue is isolated to the web version of DrChrono and is not affecting any prescription ordering workflows on the mobile application version.

When initiating a refill from the patient's medication list on the web, the system is not automatically populating the medication information in the e-Rx order. Refill prescriptions from the web version are continuing to be sent successfully after the refill information is entered either manually or by selecting a favorite prescription.

We will continue to update here once we implement the fix for this issue.
Jun 13, 09:03 PDT
Investigating - We are currently investigating an issue affecting the ability to generate refill prescription data in the e-Rx ordering screen in DrChrono. Our team is actively working with engineering to identify the root cause and resolve the problem as quickly as possible.

Prescriptions are still being sent successfully, but you may need to re-enter the medication information in the e-Rx ordering screen.

We understand the urgency of this functionality and will provide updates here as we learn more. Thank you for your patience.
Jun 13, 07:12 PDT
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

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