All Systems Operational

Uptime over the past 90 days. View historical uptime.
drchrono.com ? Operational
90 days ago
100.0 % uptime
Today
drchrono iPad EHR ? Operational
drchrono iPad Check-In Kiosk Application ? Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com ? Operational
onpatient iPhone PHR ? Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
100.0 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Twilio REST API ? Operational
Stripe API Operational
support.drchrono.com ? Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
90 days ago
100.0 % uptime
Today
Emdeon/Change Healthcare ? Operational
90 days ago
100.0 % uptime
Today
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics ? Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square ? Operational
90 days ago
100.0 % uptime
Today
ID.ME ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 4, 2025

No incidents reported today.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Appointment Reminders Issue
Resolved - We have successfully transmitted all email appointment reminders originally scheduled for delivery from 05/23/2025-05/26/2025 for appointments with dates of service 05/28/2025 and later. It was determined that we are unable to re-send SMS reminders from this time period.

This issue is now resolved and our team confirms that all reminders are transmitting without issue since 05/27/2025.
May 28, 06:23 PDT
Monitoring - We have successfully deployed a fix for the reminder transmission issue. Our team was also able to successfully send out all reminders for future appointments that were originally scheduled to be delivered 05/27/2025. All future appointment reminders will transmit without issue.

We are still working on identifying appointment reminders for future appointments originally scheduled for delivery 05/23/2025-05/26/2025. We will continue to provide updates on the previous reminders here.
May 27, 16:05 PDT
Update - Our team has identified an issue that has prevented SMS, Email, and Phone Call appointment reminders scheduled to be sent from 05/23/2025-05/27/2025 from being delivered successfully. Email invitations to telehealth appointments are not affected.

We are implementing a fix to ensure future appointment reminders will be delivered successfully and exploring the possibility of re-sending failed reminders scheduled to send from 05/23/2025-05/27/2025 for future appointment dates.

We will continue to provide updates here.
May 27, 12:27 PDT
Identified - The appointment reminder issue has been identified and a fix is being implemented. We will provide updates as they are available.
May 27, 10:53 PDT
Investigating - Our team is investigating an issue with appointment reminders. We will provide updates as they are available.
May 27, 08:30 PDT
May 27, 2025
May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

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