Partially Degraded Service
Uptime over the past 90 days. View historical uptime.
drchrono.com ? Operational
90 days ago
100.0 % uptime
Today
drchrono iPad EHR ? Operational
drchrono iPad Check-In Kiosk Application ? Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com ? Operational
onpatient iPhone PHR ? Operational
www.drchrono.com Public Website Operational
3rd party services Degraded Performance
HelloFax Homepage Operational
Twilio Authy Degraded Performance
Twilio REST API ? Degraded Performance
Stripe API ? Operational
support.drchrono.com ? Operational
Twilio SMS Degraded Performance
Box Uploads/Downloads Operational
Twilio TwiML Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Response Time ?
Fetching
Browser Load Time ?
Fetching
Apdex Score ?
Fetching
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
System slowness - 18 November 2020
Resolved - This incident has been resolved and we are continuing to optimize our infrastructure. Please contact DrChrono support if you're experiencing any ongoing performance issues.
Nov 18, 12:57 PST
Monitoring - A fix has been implemented and we are monitoring the results. Please reach out to DrChrono support if you're still experiencing issues.
Nov 18, 11:55 PST
Identified - We've identified an associated issue that is causing performance issues and we're on a fix. We'll provide additional updates as soon as possible.
Nov 18, 10:27 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 09:30 PST
Identified - We have identified the issue and we are actively working on a resolution. We'll provide additional updates soon.
Nov 18, 08:54 PST
Investigating - We are currently investigating an issue that is causing general slowness and data not to save. We will provide an update as soon as possible regarding this issue.
Nov 18, 08:25 PST
Nov 17, 2020

No incidents reported.

Nov 16, 2020
LabCorp orders and results down
Resolved - This incident has been resolved.
Nov 16, 14:44 PST
Investigating - Placing orders via our LabCorp integration as well as receiving electronic results from LabCorp are both temporarily down. We are working to investigate these issues now and will provide an update with further information.
Nov 16, 13:58 PST
Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

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