Issue Loading Billing-Related Reports
Investigating - We are aware of an issue affecting a subset of users who are reporting that some billing related reports fail to load. This includes the Financial Transactions Report, Aging A/R Analysis, Denial Analysis, and other billing-related reports. Our team is actively investigating and will provide updates as more information becomes available.
Feb 09, 2026 - 06:55 PST
Uptime over the past 90 days. View historical uptime.
drchrono.com Degraded Performance
90 days ago
99.93 % uptime
Today
drchrono iPad EHR Operational
drchrono iPad Check-In Kiosk Application Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com Operational
onpatient iPhone PHR Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
100.0 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Stripe API Operational
support.drchrono.com Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
90 days ago
100.0 % uptime
Today
Emdeon/Change Healthcare Operational
90 days ago
100.0 % uptime
Today
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
ID.ME Operational
90 days ago
100.0 % uptime
Today
E-Provider Solutions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 9, 2026

Unresolved incident: Issue Loading Billing-Related Reports.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Issue Loading Billing-Related Reports
Resolved - The issue affecting billing-related reports has been resolved and all reports are loading as expected. Our monitoring has remained stable with no further impact observed.
Feb 6, 17:25 PST
Update - The issue affecting billing-related reports has been resolved and all reports are loading as expected. Our monitoring has remained stable with no further impact observed.
Feb 6, 17:25 PST
Update - We are continuing to monitor for any further issues.
Feb 6, 13:27 PST
Monitoring - Reports are currently loading as expected, and the issue appears to have resolved. We are continuing to work with our external reporting service to determine the underlying cause and to confirm stability. We will remain in monitoring and provide updates if any further impact is observed.
Feb 6, 13:25 PST
Identified - This incident is tied to a dependency on an external service that supports our reporting functionality. We are working in coordination with that provider to restore report availability as quickly as possible.
Feb 6, 12:11 PST
Investigating - We are aware of an issue affecting a subset of users who are reporting that some reports fail to load. This includes the Financial Transactions Report, Aging A/R Analysis, Denial Analysis, and other billing-related reports. Our team is actively investigating and will provide updates as more information becomes available.
Feb 6, 10:25 PST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 22:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 19:50 PST
Scheduled - The DrChrono application will be undergoing scheduled maintenance on Tuesday, January 27 between 5:30-10:30pm PST.

During this time, you should still be able to access the system, but some users may experience minor performance slowdowns.

Our Support team will be actively monitoring system performance alongside Engineering throughout the maintenance window to ensure stability.

Thank you for your patience as we continue to enhance the reliability and performance of DrChrono.
Jan 27, 19:49 PST
DrChrono Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:30 PST
Scheduled - The DrChrono application will be undergoing scheduled maintenance on Tuesday, January 27 between 3:30-7:30pm PST.

During this time, you should still be able to access the system, but some users may experience minor performance slowdowns.

Our Support team will be actively monitoring system performance alongside Engineering throughout the maintenance window to ensure stability.

Thank you for your patience as we continue to enhance the reliability and performance of DrChrono.
Jan 27, 06:55 PST
Jan 26, 2026

No incidents reported.

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