Update - We understand that some users are still experiencing difficulty using the DrChrono platform this morning. Our engineers are continuing to investigate with high priority and monitor performance.
Oct 23, 08:19 PDT
Update - Due to higher than normal load times on our application for the past couple of days, the DrChrono platform has been experiencing slowness in many parts of our system. Our Engineering team has been on call for the last 2 days and has been investigating the causes and working behind the scenes to add new servers to the platform to improve the performance. We will continue to monitor the performance until we reach the normal performance levels.
Oct 22, 12:24 PDT
Investigating - We have received additional reports of system slowness and difficulty saving changes this morning. Our engineering team is actively investigating this with high priority.
Oct 22, 09:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 13:21 PDT
Update - Our team is continuing to investigate the issue of site-wide slowness with the highest priority. We apologize for this inconvenience and appreciate your patience as we work to resolve the issue.
Oct 21, 12:20 PDT
Investigating - We are continuing to investigate this issue as additional reports of site slowness and the inability to save data have been received. We apologize for this inconvenience. Thank you again for your patience during this process.
Oct 21, 09:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 08:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 08:22 PDT
Investigating - We are currently investigating an issue with general site slowness of our web application. Our engineers are actively investigating and we will provide an update as soon as possible.
Oct 21, 08:12 PDT
drchrono.com ? Degraded Performance
90 days ago
100.0 % uptime
Today
drchrono iPad EHR ? Degraded Performance
drchrono iPad Check-In Kiosk Application ? Operational
onpatient.com ? Operational
onpatient iPhone PHR ? Operational
www.drchrono.com Public Website Operational
eRx service ? Operational
3rd party services Operational
HelloFax Homepage Operational
Twilio Authy Operational
Twilio REST API ? Operational
Stripe API ? Operational
support.drchrono.com ? Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Uptime
Fetching
Response Time ?
Fetching
Browser Load Time ?
Fetching
Apdex Score ?
Fetching
Past Incidents
Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.