DrChrono Status

Identified - The Financial Transactions Report is temporarily refreshing once per day overnight and should be used for prior days only, not today’s activity. For current day reporting, please use the Day Sheet.

We are making adjustments to optimize performance of the Financial Transactions Report, and some tabs may be temporarily unavailable during this work.

All other billing reports are functioning normally and continue to refresh every 15 minutes.
Feb 10, 2026 - 08:30 PST

Investigating - We are aware of an issue affecting a subset of users who are reporting that some billing related reports fail to load. This includes the Financial Transactions Report, Aging A/R Analysis, Denial Analysis, and other billing-related reports. Our team is actively investigating and will provide updates as more information becomes available.
Feb 09, 2026 - 06:55 PST

Uptime over the past 90 days. View historical uptime.

drchrono.com Degraded Performance

90 days ago

99.93 % uptime

Today

drchrono iPad EHR Operational

drchrono iPad Check-In Kiosk Application Operational

DrChrono Telehealth Platform Operational

90 days ago

100.0 % uptime

Today

onpatient.com Operational

onpatient iPhone PHR Operational

www.drchrono.com Public Website Operational

3rd party services Operational

90 days ago

100.0 % uptime

Today

HelloFax Operational

Twilio Authy Operational

Stripe API Operational

support.drchrono.com Operational

Twilio SMS Operational

Box Uploads/Downloads Operational

Twilio TwiML Operational

Updox Operational

90 days ago

100.0 % uptime

Today

Emdeon/Change Healthcare Operational

90 days ago

100.0 % uptime

Today

Trizetto Operational

90 days ago

100.0 % uptime

Today

Waystar Operational

90 days ago

100.0 % uptime

Today

Quest Diagnostics Operational

90 days ago

100.0 % uptime

Today

Health Gorilla Operational

Labcorp Operational

90 days ago

100.0 % uptime

Today

Square Operational

90 days ago

100.0 % uptime

Today

ID.ME Operational

90 days ago

100.0 % uptime

Today

E-Provider Solutions Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

Unresolved incident: Issue Loading Billing-Related Reports.

Feb 9, 2026

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

Issue Loading Billing-Related Reports

Resolved - The issue affecting billing-related reports has been resolved and all reports are loading as expected. Our monitoring has remained stable with no further impact observed.
Feb 6, 17:25 PST

Update - The issue affecting billing-related reports has been resolved and all reports are loading as expected. Our monitoring has remained stable with no further impact observed.
Feb 6, 17:25 PST

Update - We are continuing to monitor for any further issues.
Feb 6, 13:27 PST

Monitoring - Reports are currently loading as expected, and the issue appears to have resolved. We are continuing to work with our external reporting service to determine the underlying cause and to confirm stability. We will remain in monitoring and provide updates if any further impact is observed.
Feb 6, 13:25 PST

Identified - This incident is tied to a dependency on an external service that supports our reporting functionality. We are working in coordination with that provider to restore report availability as quickly as possible.
Feb 6, 12:11 PST

Investigating - We are aware of an issue affecting a subset of users who are reporting that some reports fail to load. This includes the Financial Transactions Report, Aging A/R Analysis, Denial Analysis, and other billing-related reports. Our team is actively investigating and will provide updates as more information becomes available.
Feb 6, 10:25 PST

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.