All Systems Operational
Uptime over the past 90 days. View historical uptime.
drchrono.com ? Operational
90 days ago
99.5 % uptime
Today
drchrono iPad EHR ? Operational
drchrono iPad Check-In Kiosk Application ? Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com ? Operational
onpatient iPhone PHR ? Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
100.0 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Twilio REST API ? Operational
Stripe API ? Operational
support.drchrono.com ? Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
Emdeon/Change Healthcare Operational
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Response Time ?
Fetching
Browser Load Time ?
Fetching
Apdex Score ?
Fetching
Past Incidents
Dec 1, 2023

No incidents reported today.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
DrChrono Slowness
Resolved - Between 3:25 PM EST and 5:28 PM EST, we experienced an extreme traffic flood via our public API that caused backend message broker resource pressure resulting in degraded performance.  The team worked quickly to identify and limit the source of the traffic flood.  Once the flood was halted the team then worked to relieve broker resource pressure before reinstating general access to the system.  We are currently evaluating improvements we can make to fortify our throttling capability to prevent this issue from reoccurring in the future.
Nov 27, 15:30 PST
Monitoring - A fix has been implemented and we are continuing to monitor the situation. This status page will continue to remain open and updates provided.
Nov 27, 14:33 PST
Identified - Engineering has identified the issue and is working to provide a solution. This status page will be updated again in the next 45 min. We are sorry for any inconveniences this has caused.
Nov 27, 13:37 PST
Investigating - DrChrono is currently investigating system slowness. We will continue to use this page for updates. We are sorry for any inconveniences this may cause.
Nov 27, 12:35 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

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