Resolved -
This incident has been resolved. Our engineers are doing a review of what caused today’s incident and we will be sharing a postmortem/RCA on status.drchrono.com within the week.
Mar 3, 12:08 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 3, 11:09 PST
Identified -
The issue has been identified and a fix is being implemented.
Mar 3, 10:37 PST
Investigating -
Our team has identified an additional issue that is continuing to cause system responsiveness issues that we are currently investigating.
Mar 3, 09:58 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 3, 08:34 PST
Identified -
Some customers may experience system slowness, issues saving appointments and clinical notes, inability to prescribe medications or send referrals. We’ve identified the issue and are working to resolve it.
Mar 3, 07:56 PST