All Systems Operational

drchrono.com Operational
90 days ago
99.86 % uptime
Today
drchrono iPad EHR Operational
drchrono iPad Check-In Kiosk Application Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com Operational
onpatient iPhone PHR Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
99.99 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Stripe API Operational
support.drchrono.com Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
90 days ago
99.98 % uptime
Today
Emdeon/Change Healthcare Operational
90 days ago
100.0 % uptime
Today
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
ID.ME Operational
90 days ago
100.0 % uptime
Today
E-Provider Solutions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - Our integration, Updox, has confirmed that the service disruption has been resolved and all services are operational.
Jul 15, 12:10 PDT
Monitoring - Our integration, Updox has implemented a fix and is reporting that services are recovering.

We are continuing to monitor the recovery and are seeing service improvements. Some users may still experience intermittent delays or errors while systems fully stabilize.

We will continue to provide updates as they become available. Thank you for your patience while this issue is being resolved.

Jul 15, 11:01 PDT
Investigating - Our integration, Updox, is currently experiencing a service disruption. As a result, users may experience slowness, errors, or delays when sending or receiving faxes.

We are monitoring the issue closely and will share updates as they become available. Thank you for your patience.

Updox Status Page: https://status.updox.com/

Jul 15, 10:42 PDT
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Completed - The scheduled maintenance has been completed.
Jul 11, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 17:30 PDT
Scheduled - The DrChrono application will undergo scheduled maintenance on Saturday, July 11, between 8:30 PM and 12:00 AM EST | 5:30 PM and 9:00 PM PDT

During this maintenance window, users may experience a few minutes of downtime, and some users may notice temporary performance slowdowns before and after the brief interruption. We are working to keep any disruption to a minimum.

Our Support team will be actively monitoring the system alongside our Engineering team throughout the maintenance window to ensure a smooth transition and restore full service as quickly as possible.

Thank you for your patience and understanding as we continue to enhance the reliability and performance of DrChrono.

Jul 11, 12:17 PDT
Completed - The scheduled maintenance has been completed.
Jul 11, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:30 PDT
Scheduled - The DrChrono application will undergo scheduled maintenance on Saturday, July 11, between 8:30 PM and 12:00 AM EST | 5:30 PM and 9:00 PM PDT

During this maintenance window, users may experience a few minutes of downtime, and some users may notice temporary performance slowdowns before and after the brief interruption. We are working to keep any disruption to a minimum.

Our Support team will be actively monitoring the system alongside our Engineering team throughout the maintenance window to ensure a smooth transition and restore full service as quickly as possible.

Thank you for your patience and understanding as we continue to enhance the reliability and performance of DrChrono.

Jul 10, 06:36 PDT
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Resolved - The system remains operational, and we have not observed any further issues since moving to monitoring yesterday. This incident has been resolved. Our Engineering team will continue to review the event as part of our ongoing efforts to maintain the reliability and performance of the platform. Thank you for your patience,
Jul 8, 13:29 PDT
Update - The system remains operational, and our Engineering team continues to monitor the platform. We will provide updates on this page as more information becomes available.
Jul 8, 07:04 PDT
Monitoring - Our Engineering team has implemented mitigation measures and is continuing to monitor the system. We will provide updates on this page as they become available.
Jul 7, 12:55 PDT
Update - We are continuing to investigate the issue impacting DrChrono. Our Engineering team is actively working to resolve the issue. We will provide updates on this page as they become available.
Jul 7, 11:30 PDT
Investigating - We are currently aware of system issues impacting DrChrono and are actively working with our Engineering team to investigate and resolve the issue. We will continue to update this page.
Jul 7, 09:59 PDT
Jul 7, 2026
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.