All Systems Operational

Uptime over the past 90 days. View historical uptime.
drchrono.com Operational
90 days ago
99.9 % uptime
Today
drchrono iPad EHR Operational
drchrono iPad Check-In Kiosk Application Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com Operational
onpatient iPhone PHR Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
100.0 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Stripe API Operational
support.drchrono.com Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
90 days ago
100.0 % uptime
Today
Emdeon/Change Healthcare Operational
90 days ago
100.0 % uptime
Today
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
ID.ME Operational
90 days ago
100.0 % uptime
Today
E-Provider Solutions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 27, 2026

No incidents reported today.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
DrChrono Web System Issues
Resolved - We have resolved the intermittent system issues experienced over the past three days. The root cause was related to brief scenarios where one of the supporting databases was unable to accept new connections, resulting in a small percentage of requests (approximately 3%) returning errors.

Overnight, we implemented performance improvements to reduce system strain and help isolate the issue. Today, we made additional infrastructure adjustments to address the connection limitations and monitored system performance throughout peak usage hours. The system is now operating normally.

We will publish a detailed root cause analysis (RCA) on our status page in the coming days.
Mar 25, 14:36 PDT
Update - We are continuing to investigate the issue causing intermittent symptoms across multiple areas of the system, and you may encounter the following error messages:

“Bad Gateway”
“Server is Busy”
“Failed to Load Footer”

Our engineering team remains actively engaged and is working to resolve the issue as quickly as possible.

As a temporary solution, refreshing the page may clear the error.

We appreciate your continued patience and will provide further updates as more information becomes available.
Mar 25, 10:41 PDT
Investigating - We have identified an issue causing intermittent symptoms across multiple areas of the system, and you may encounter the following error messages:

“Bad Gateway”
“Server is Busy”
“Failed to Load Footer”

Our engineering team is all-hands-on-deck and investigating the root cause to restore full functionality as quickly as possible.

We understand the impact this may have and appreciate your patience while we resolve the issue.

We are working on this as quickly as we can and will provide updates as they become available.
Mar 25, 09:59 PDT
DrChrono Web System Issues
Resolved - After a successful update, this issue will be monitored closely. If you have additional questions, please do not hesitate to contact support.
Mar 25, 06:18 PDT
Update - We have identified a potential cause of the intermittent slowdowns during peak usage hours as elevated system activity.

We are implementing targeted optimizations to reduce system load and improve performance. These changes are expected to stabilize behavior during high usage periods, and we are continuing to monitor closely.
Mar 24, 15:34 PDT
Monitoring - Our Engineering team is still actively investigating the system slowness impacting parts of the DrChrono website. Performance has improved, and we are continuing to monitor the system closely to ensure stability.

We will provide further updates if any issues reoccur or once we confirm full resolution.
Mar 24, 14:57 PDT
Update - Our team is still actively investigating the system slowness impacting various areas of DrChrono. We understand the impact this may have on your workflows and will continue to share updates as we learn more.
Mar 24, 13:53 PDT
Investigating - Our team has identified reports of system slowness across various areas of the DrChrono website and are actively investigating. Updates will be provided as they become available.
Mar 24, 12:17 PDT
Mar 24, 2026
Mar 23, 2026
DrChrono Web System Issues
Resolved - The issue causing system slowness across portions of the DrChrono website has been resolved. All services are now functioning normally. We appreciate your patience and understanding.
Mar 23, 16:54 PDT
Monitoring - Our Engineering team is still actively investigating the system slowness previously impacting parts of the DrChrono website. Performance has improved, and we are continuing to monitor the system closely to ensure stability.

We will provide further updates if any issues reoccur or once we confirm full resolution.

At this time, the DrChrono EHR mobile app remains fully functional.
Mar 23, 15:00 PDT
Investigating - Our team has identified reports of system slowness across various areas of the DrChrono website and are actively investigating. Updates will be provided as they become available.

At this time, the DrChrono EHR mobile app remains fully functional.
Mar 23, 12:55 PDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Scheduled Maintenance: eProviderServices (Clearinghouse Partner)
Completed - The scheduled maintenance has been completed.
Mar 18, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 PDT
Scheduled - Our clearinghouse partner, eProviderServices (ePS), will be performing scheduled maintenance during this window. While no disruption is expected, there may be brief or intermittent interruptions to claim transmission and insurance eligibility checks. Updates will be posted here if needed.
Mar 18, 11:58 PDT
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

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