All Systems Operational

drchrono.com Operational
90 days ago
99.93 % uptime
Today
drchrono iPad EHR Operational
drchrono iPad Check-In Kiosk Application Operational
DrChrono Telehealth Platform Operational
90 days ago
100.0 % uptime
Today
onpatient.com Operational
onpatient iPhone PHR Operational
www.drchrono.com Public Website Operational
3rd party services Operational
90 days ago
100.0 % uptime
Today
HelloFax Operational
Twilio Authy Operational
Stripe API Operational
support.drchrono.com Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
90 days ago
100.0 % uptime
Today
Emdeon/Change Healthcare Operational
90 days ago
100.0 % uptime
Today
Trizetto Operational
90 days ago
100.0 % uptime
Today
Waystar Operational
90 days ago
100.0 % uptime
Today
Quest Diagnostics Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Operational
Labcorp Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
ID.ME Operational
90 days ago
100.0 % uptime
Today
E-Provider Solutions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 2, 2026

No incidents reported today.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Completed - The scheduled maintenance has been completed.
Feb 24, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 14:00 PST
Scheduled - The DrChrono application will be undergoing scheduled maintenance on Tuesday, February 24th between 2:00-9:00pm PST.

During this time, you should still be able to access the system, but some users may experience minor performance slowdowns.

Our Support team will be actively monitoring system performance alongside Engineering throughout the maintenance window to ensure stability.

Thank you for your patience as we continue to enhance the reliability and performance of DrChrono.

Feb 24, 12:44 PST
Resolved - The performance of billing-related reporting has remained stable following the corrective measures implemented. All reports, including all tabs of the Financial Transactions Report, continue to load as expected. After an extended monitoring period confirming system stability, this incident is now considered resolved. We have implemented preventive measures to reduce the risk of recurrence.

Thank you for your patience while we worked through this issue.

Feb 24, 12:59 PST
Monitoring - Thank you for your patience while we worked to restore performance of billing-related reporting. All reports, including all tabs of the Financial Transactions Report, are loading as expected and refreshing on the standard 15-minute cadence.

We worked closely with our hosting partner and our internal team to identify contributing factors and implement corrective measures. We are also taking additional preventive measures to help reduce the risk of recurrence. We will continue to monitor performance and provide updates as needed.

Feb 12, 14:18 PST
Identified - The Financial Transactions Report is temporarily refreshing once per day overnight and should be used for prior days only, not today’s activity. For current day reporting, please use the Day Sheet.

We are making adjustments to optimize performance of the Financial Transactions Report, and some tabs may be temporarily unavailable during this work.

All other billing reports are functioning normally and continue to refresh every 15 minutes.

Feb 10, 08:30 PST
Investigating - We are aware of an issue affecting a subset of users who are reporting that some billing related reports fail to load. This includes the Financial Transactions Report, Aging A/R Analysis, Denial Analysis, and other billing-related reports. Our team is actively investigating and will provide updates as more information becomes available.
Feb 9, 06:55 PST
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.