All Systems Operational
Uptime over the past 90 days. View historical uptime.
drchrono.com ? Operational
90 days ago
99.86 % uptime
Today
drchrono iPad EHR ? Operational
drchrono iPad Check-In Kiosk Application ? Operational
DrChrono Telehealth Platform Operational
90 days ago
99.86 % uptime
Today
onpatient.com ? Operational
onpatient iPhone PHR ? Operational
www.drchrono.com Public Website Operational
3rd party services Operational
HelloFax Homepage Operational
Twilio Authy Operational
Twilio REST API ? Operational
Stripe API ? Operational
support.drchrono.com ? Operational
Twilio SMS Operational
Box Uploads/Downloads Operational
Twilio TwiML Operational
Updox Operational
Emdeon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Response Time ?
Fetching
Browser Load Time ?
Fetching
Apdex Score ?
Fetching
Past Incidents
Mar 3, 2021
Site slowness
Resolved - This incident has been resolved. Our engineers are doing a review of what caused today’s incident and we will be sharing a postmortem/RCA on status.drchrono.com within the week.
Mar 3, 12:08 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 11:09 PST
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 10:37 PST
Investigating - Our team has identified an additional issue that is continuing to cause system responsiveness issues that we are currently investigating.
Mar 3, 09:58 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 08:34 PST
Identified - Some customers may experience system slowness, issues saving appointments and clinical notes, inability to prescribe medications or send referrals. We’ve identified the issue and are working to resolve it.
Mar 3, 07:56 PST
Mar 2, 2021
Intermittent Downtime
Resolved - From approximately 10:00 am PST to 11:00 am PST many DrChrono customers experienced intermittent downtime with the system. We encountered a brief issue with one of our databases that caused disruptions and was the cause of the problems you experienced. We've resolved the issue and you should see improvements moving forward. Please let DrChrono support know if you experience any additional issues.
Mar 2, 12:00 PST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

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