Medications failing to load when sending e-Rx

Incident Report for drchrono

Resolved

This incident has been resolved.

Posted about 1 month ago. Sep 17, 2019 - 08:06 PDT

Update

We are continuing to investigate this issue.

Posted about 1 month ago. Sep 17, 2019 - 07:42 PDT

Investigating

We are currently investigating an issue with medications failing to load when attempting to send e-Rx. Our engineers are aware of the issue and are working on a resolution.

Posted about 1 month ago. Sep 17, 2019 - 07:39 PDT

This incident affected: drchrono.com, drchrono iPad EHR, and eRx service.

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