EPCS Outage

Incident Report for DrChrono

Resolved

This incident has been resolved.

Posted Mar 13, 2018 - 15:57 PDT

Monitoring

EPCS processing issues that drchrono users were experiencing have been resolved. We will continue to monitor this. We are seeing that EPCS transactions are consistently flowing through the system at this time. We greatly appreciate your patience while we worked to correct this issue and apologize for any inconvenience that this may have caused.

Posted Mar 13, 2018 - 12:56 PDT

Identified

Identified - drchrono is still experiencing a service outage with EPCS capabilities. Please be aware that our engineering team is working with our partners regarding this issue to resolve this situation as quickly as possible. We will provide another update as soon as possible.
We apologize for the inconvenience that this causes.

Posted Mar 13, 2018 - 03:22 PDT