OnPatient

Incident Report for DrChrono

Resolved

This incident has been resolved.
Posted Dec 22, 2024 - 16:51 PST

Monitoring

A fix for this issue has been implemented and our team is monitoring the results.

We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.
Posted Dec 22, 2024 - 14:18 PST

Investigating

Our team is investigating reports of an issue with OnPatient, which may prevent a patient from logging into OnPatient or joining a telehealth visit.

We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.
Posted Dec 22, 2024 - 13:27 PST
This incident affected: DrChrono Telehealth Platform, onpatient.com, and onpatient iPhone PHR.