RTE outage impacting Trizetto payers
Incident Report for DrChrono
Resolved
This incident has been resolved.
Posted Nov 12, 2021 - 14:14 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2021 - 13:40 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 12, 2021 - 10:28 PST
Investigating
We are currently experiencing issues with RTE connectivity with a few of our payers that are supported through Trizetto. We are working on a solution to resolve the issue and reestablish connection as soon as possible.
Posted Nov 12, 2021 - 09:29 PST
This incident affected: 3rd party services (Trizetto).