OnPatient Invites and OnPatient Password Resets Email Outage

Incident Report for DrChrono

Resolved

Thank you for your patience while we worked with our third party email service provider to restore OnPatient invitation emails and OnPatient password reset emails. We apologize for the inconvenience this may have caused.

Posted Oct 07, 2021 - 12:37 PDT

Investigating

Due to a third party email service outage, OnPatient invites as well as OnPatient password reset emails are currently disabled. We are working with our third party vendor to get this service back up and running as quickly as possible. We will follow up here with additional updates as we have them.

Posted Oct 07, 2021 - 10:37 PDT

This incident affected: drchrono.com and onpatient.com.