System slowness

Incident Report for DrChrono

Resolved

This incident has been resolved.

Posted Aug 06, 2020 - 10:50 PDT

Monitoring

We are continuing to monitor this issue with our third-party provider.

Posted Aug 06, 2020 - 08:56 PDT

Update

We are continuing to investigate this issue.

Posted Aug 05, 2020 - 16:59 PDT

Investigating

We’ve identified an issue with one of our third-party providers that is causing overall system slowness and we are working with their support team to resolve the issue.

Posted Aug 05, 2020 - 12:18 PDT

This incident affected: drchrono.com, drchrono iPad EHR, and drchrono iPad Check-In Kiosk Application.