Practice Chat Feature Unavailable

Incident Report for DrChrono

Resolved

This incident has been resolved. We apologize for the inconvenience caused today. A post-mortem will be available via this status page incident within the next week.

Posted Apr 06, 2022 - 08:58 PDT

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Apr 06, 2022 - 07:01 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 06, 2022 - 06:25 PDT

Identified

The Practice Chat feature is unavailable and may appear greyed out. The issue has been identified and a fix is being implemented.

Posted Apr 06, 2022 - 06:22 PDT

This incident affected: drchrono.com and drchrono iPad EHR.