Billing Tab Loading Issues- DrChrono

Incident Report for DrChrono

Resolved

The issue with the billing tab has been resolved. We are sorry for any issues this may have caused.

Posted Mar 20, 2025 - 14:56 PDT

Identified

Users who are not currently utilizing our Support Chat functionality are experiencing loading issues with items in the Billing menu. Our team is working on resolving this issue urgently. Please reach out to our Support Team if you are experiencing this issue.

Posted Mar 20, 2025 - 09:45 PDT

Investigating

We are aware that some users are experiencing issues with the billing tab not loading properly. Our team is actively investigating the situation and working closely with our engineering team to resolve this as quickly as possible. We will continue to update this page with updates.

Posted Mar 20, 2025 - 09:22 PDT

This incident affected: drchrono.com.