This incident has been resolved and we are continuing to optimize our infrastructure. Please contact DrChrono support if you're experiencing any ongoing performance issues.
Posted Dec 07, 2020 - 12:01 PST
Update
We are continuing to monitor for any further issues.
Posted Dec 07, 2020 - 08:49 PST
Monitoring
A fix has been implemented and we are monitoring the results. Please let our Support team know if you are still experiencing performance issues.
Posted Dec 07, 2020 - 08:18 PST
Identified
We have identified the issue and we are actively working on a resolution. We'll provide additional updates soon.
Posted Dec 07, 2020 - 07:15 PST
Investigating
We are currently investigating an issue that is causing general slowness and data not to save. We will provide an update as soon as possible regarding this issue.
Posted Dec 07, 2020 - 07:04 PST
This incident affected: drchrono.com and drchrono iPad EHR.